Refund policy

Last updated: April 2026

Your satisfaction is important to us. Because our orders are fulfilled through Amazon

FBA, returns and refunds are processed in accordance with Amazon’s standard

fulfillment policies.

Returns

Returns are accepted within 30 days of delivery. Items must be unused, in their original condition and packaging.

To initiate a return, please contact us at hello@loilbeauty.com and we will guide you

through the process.

Refunds

Once your return is received and inspected, a refund will be issued to your original

payment method. Please allow 5–10 business days for the refund to appear, depending

on your bank or card provider.

Damaged or Incorrect Items

If you received a damaged, defective, or incorrect item, please contact us within 7 days

of delivery at hello@loilbeauty.com with your order number and a photo. We will resolve

the issue promptly at no cost to you.

Non-Returnable Items

For hygiene reasons, opened or partially used products are not eligible for return unless defective.

Contact

L’Oil S Corp

hello@loilbeauty.com